Trial or billing
Cancel a trial, change a payment method, see receipts, or manage your subscription without a password.
Manage billing →Support
Help without the runaround.
Manage a trial, get help with texting, or ask a real billing question.
Product support
Having trouble receiving messages, changing your number, or using your plan? Email us and include the phone number on your account.
support@textnotthem.com →Cancel by text
Text CANCEL to stop renewal. Text STOP to opt out of messages; because texting is the product, STOP also prevents the next subscription charge.
Immediate safety
Not Them is not an emergency service and cannot monitor a thread continuously. If you may be in immediate danger, contact local emergency services or a trusted person nearby.